COMPANY CONTACT RECORD
Reservations and booking changes (US and Canada)
1-800-864-8331Toll-free in the stated region. Mobile airtime and international charges may apply.
US and Canada reservation enquiries in English, including ticket purchases and trip changes. Review the airline’s booking-service fees before requesting a transaction.
An independent reference. Echelon Contacts is not United Airlines’s service team. The company contacts above belong to the named provider. We do not handle or transfer calls.
CHOOSE A DESTINATION
Check the purpose and region
before using a contact.
For United tickets, the English-language US and Canada reservations line is a published destination for purchases and changes to an existing trip. The airline’s page explains when booking-service charges apply. Memberships, package products and other specialist enquiries have separate routes in this record.
US and Canada · 24 hours daily
United lists this English-language reservation line for US and Canada callers. Agent phone bookings carry a published $25 fee; this is not a dedicated refund department.
US and Canada
English and Spanish. For problems with checked bags; no operating hours were stated for this desk on the source.
Use this form to request a refund or check its status. Expense reimbursement and flight-disruption compensation use United Customer Care; eligibility is assessed by United.
YOUR JOURNEY, THE RELEVANT ROUTE
For a proposed United Airlines trip, use the reservations destination or airline booking website to discuss the purchase.
For an existing United Airlines booking, start with the ticket issuer and the fare conditions before requesting a change or cancellation.
The airline or ticket seller decides eligibility, charges and available options. A general reservations number is not automatically a dedicated refund department.
MORE SPECIFIC ENQUIRIES
This is the United Airlines route for the loyalty purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗US · Daily 7 am–midnight Central
This is the United Airlines route for the travel agents purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗This is the United Vacations / ALG Vacations Corp. route for the vacations purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗This is the United Packages / Priceline route for the united packages purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗This is the United Cargo / TrustUA route for the cargo services purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗Email: trustua@united.com
United Cargo lists general contact hours as Mon–Fri 6 a.m.–11 p.m. and Sat–Sun 9 a.m.–5:30 p.m. Central Time. Email can be sent at any time, with replies during operating hours.
This is the United Airlines route for the offices purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗This is the United Airlines route for the refund status purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗This is the United Airlines route for the accessibility purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗This is the United Airlines route for the international purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗This is the United Airlines route for the airport contacts purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗This is the United Airlines route for the corporate contacts purpose identified here. Use its own source instructions and keep the relevant case, booking or product reference ready. A specialist provider may be separate from the airline.
Open provider information ↗EXPERIENCES FROM READERS
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