Reservations and customer service
1-800-645-3880US
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Published source Source reviewed
COMPANY CONTACT RECORD
Lufthansa
Customer Service Number
TOLL-FREECOMPANY-PUBLISHED NUMBER
Reservations and customer service
1-800-645-3880US
Published source Source reviewed
Toll-free in the stated region. Mobile airtime and international charges may apply.
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
An independent reference. Echelon Contacts is not Lufthansa’s service team. The company contacts above belong to the named provider. We do not handle or transfer calls.
CHOOSE A DESTINATION
Contact options
Check the purpose and region
before using a contact.
A useful first step for a Lufthansa question is to match the request with the contact’s stated purpose. For a change, describe the itinerary you have and the itinerary you want as two separate items. The dates refer to source reviews, rather than a live test of a phone line.
Book a new flight
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Manage or change a booking
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Cancellation guidance
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Refund requests and information
Open the provider’s pagePublished source Source reviewed
Official contact options
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Airline website
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YOUR JOURNEY, THE RELEVANT ROUTE
Reservations, changes & refunds
Before you book
For a proposed Lufthansa trip, use the reservations destination or airline booking website to discuss the purchase.
- Prepare the intended dates, airports and passenger count.
- Review the full fare and any charge for agent-assisted booking.
Already have a ticket?
For an existing Lufthansa booking, start with the ticket issuer and the fare conditions before requesting a change or cancellation.
- Read the seller name on the confirmation.
- Ask separately about the itinerary change, cancellation and any refund request.
The airline or ticket seller decides eligibility, charges and available options. A general reservations number is not automatically a dedicated refund department.
EXPERIENCES FROM READERS
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