Reservations and customer service
1-800-843-0002US
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Published source Source reviewed
COMPANY CONTACT RECORD
Austrian Airlines
Customer Service Number
TOLL-FREECOMPANY-PUBLISHED NUMBER
Reservations and customer service
1-800-843-0002US
Published source Source reviewed
Toll-free in the stated region. Mobile airtime and international charges may apply.
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
An independent reference. Echelon Contacts is not Austrian Airlines’s service team. The company contacts above belong to the named provider. We do not handle or transfer calls.
CHOOSE A DESTINATION
Contact options
Check the purpose and region
before using a contact.
Austrian Airlines contact details appear here with their source dates, so you can review the evidence before proceeding. For a change, describe the itinerary you have and the itinerary you want as two separate items. Use the provider’s own channel for any private booking, order or account details.
Book a new flight
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Manage or change a booking
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Cancellation guidance
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Refund requests and information
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Official contact options
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Airline website
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YOUR JOURNEY, THE RELEVANT ROUTE
Reservations, changes & refunds
Before you book
For a proposed Austrian Airlines trip, use the reservations destination or airline booking website to discuss the purchase.
- Prepare the intended dates, airports and passenger count.
- Review the full fare and any charge for agent-assisted booking.
Already have a ticket?
For an existing Austrian Airlines booking, start with the ticket issuer and the fare conditions before requesting a change or cancellation.
- Read the seller name on the confirmation.
- Ask separately about the itinerary change, cancellation and any refund request.
The airline or ticket seller decides eligibility, charges and available options. A general reservations number is not automatically a dedicated refund department.
EXPERIENCES FROM READERS
Austrian Airlines reviews
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